FAQS

We're Here to Assist You!

How do I know what size to choose?

UNLESS OTHERWISE MENTIONED, ALL OF OUR APPAREL ITEMS HAVE A RELAXED, UNISEX FIT. SIZES DEPEND ON YOUR PREFERRED FIT.

PLEASE BE SURE TO READ OUR FIT GUIDE BEFORE ORDERING.

Will out-of-stock items be restocked?

WE TYPICALLY LET OUR COMMUNITY DECIDE WHAT ITEMS WILL BE RESTOCKED, MEANING THAT THE MORE REQUESTS WE RECEIVE ABOUT A SOLD OUT ITEM, THE MORE LIKELY IT IS THAT WE WILL BRING IT BACK. SO, DON'T HESITATE TO LET US KNOW IF AN ITEM SOLD OUT BEFORE YOU HAD A CHANCE TO GET IT:INFO@PLAYASOCIETY.COM

CAN I ORDER T-SHIRTS IN BULK?

YES!IF YOU WOULD LIKE TO ORDER ANY ITEMS ON OUR WEBSITE IN BULK (10 OR MORE), THEN SEND AN EMAIL TO OPERATIONS@PLAYASOCIETY.COM. WE'LL ANSWER ANY QUESTIONS YOU MIGHT HAVE ABOUT QUANTITY, SIZES, AND PRICING.

WHERE IS MY ORDER?

DON'T PANIC! ALL ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS UNLESS OTHERWISE NOTED ON THE PRODUCT PAGE. PLEASE BE MINDFUL OF WHIHC PRODUCTS ARE MARKED AS "PRESALE".

ONCE YOUR ORDER IS READY TO SHIP, YOU WILL RECEIVE AN EMAIL WITH A TRACKING NUMBER AND ITEMS WILL SHIP ACCORDING TO THE SHIPMENT TYPE YOU SELECTED AT CHECKOUT.

WHAT DO I DO IF I NEED TO CANCEL MY ORDER?

IF YOU'VE MADE A MISTAKE WITH YOUR ORDER AND NEED TO CANCEL WITHIN 24-HOURS, PLEASE EMAILCOMMUNITY@PLAYASOCIETY.COM

CAN I REQUEST AN EXCHANGE OR A REFUND?

AS OF APRIL 2023, ALL SALES ARE FINAL DUE TO OUR MADE-TO-ORDER PRODUCTION STYLE. 

IF YOU HAVE AN ISSUE WITH THE ITEM YOU HAVE ORDERED, EMAIL COMMUNITY@PLAYASOCIETY.COM 

Contact Us

ORDERS + CUSTOMER SERVICE NEEDS:  community@playasociety.com

PRESS + OTHER INQUIRIES:  hype@playasociety.com